ANS: WE SHIP WORLDWIDE VIA PREMIUM CARRIERS. PLEASE NOTE THAT SOME SERVICES MAY NOT BE AVAILABLE IN ALL REGIONS. PROVIDE ADDRESS AT POINT OF CHECKOUT TO SEE AVAILABLE SHIPPING SERVICES.

ANS: SIGNATURE REQUIREMENTS ARE BASED ON SHIPPING DESTINATION AND COURIER. SEE LIST BELOW.
AMERICAS:
USPS DOMESTIC - NO SIGNATURE REQUIRED
FEDEX - NO SIGNATURE REQUIRED
EUROPE:
USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED
FEDEX - DIRECT SIGNATURE REQUIRED
UNITED KINGDOM:
USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED
FEDEX - DIRECT SIGNATURE REQUIRED
JAPAN:
USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED
FEDEX - DIRECT SIGNATURE REQUIRED
REST OF WORLD:
USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED
FEDEX - DIRECT SIGNATURE REQUIRED

ANS: YES, COMPLIMENTARY WORLDWIDE SHIPPING AND RETURNS

ANS: DEPENDING ON THE DELIVERY SERVICE CHOSEN AT CHECKOUT, DELIVERY TIMES WILL VARY. BELOW IS AN OUTLINE OF DELIVERY SERVICES. THESE SHIPPING TIMES SHOULD BE USED ONLY AS AN ESTIMATE, AS THERE MAY BE VARIED CAUSES FOR DELAY, SUCH AS INCLEMENT WEATHER, PACKAGE CONGESTION, ETC. PLEASE NOTE THAT SOME SERVICES MAY NOT BE AVAILABLE IN ALL REGIONS. PROVIDE YOUR SHIPPING ADDRESS AT POINT OF CHECKOUT TO SEE AVAILABLE SHIPPING SERVICES.

• STANDARD, US & EU ONLY (5-7 BUSINESS DAYS)


• EXPRESS, MOST OF EU AND USA (2-4 DAYS)


• EXPRESS, REST OF WORLD (3-7 DAYS)

ANS: COURIERS BY REGION:
AMERICAS: FEDEX & USPS
EUROPE: FEDEX & USPS
UNITED KINGDOM: FEDEX & USPS
JAPAN: FEDEX & USPS
REST OF WORLD: FEDEX & USPS
COMPLIMENTARY WORLDWIDE SHIPPING AND RETURNS

ANS: WE HAVE SHIPMENT CENTERS WITHIN THE UNITED STATES, YOUR ORDER WILL BE FULFILLED BASED ON PRODUCT AVAILABILITY AND PROXIMITY TO YOUR PREFERRED SHIPPING ADDRESS.

ANS: YOU WILL RECEIVE AN EMAIL WITH TRACKING ONCE YOUR ORDER HAS SHIPPED. YOU CAN ALSO FIND SHIPPING OR ORDER STATUS FROM YOUR MY ACCOUNT PAGE. IF YOU HAVE NOT RECEIVED AN EMAIL CONFIRMATION, CONTACT US FOR FURTHER INFORMATION

ANS: YES. WE CAN SHIP TO P.O. BOXES

ANS: ANS: WE SHIP WORLDWIDE VIA PREMIUM CARRIERS. PLEASE NOTE THAT SOME SERVICES MAY NOT BE AVAILABLE IN ALL REGIONS. PROVIDE ADDRESS AT POINT OF CHECKOUT TO SEE AVAILABLE SHIPPING SERVICES.

ANS: ANS: SIGNATURE REQUIREMENTS ARE BASED ON SHIPPING DESTINATION AND COURIER. SEE LIST BELOW. AMERICAS: USPS DOMESTIC - NO SIGNATURE REQUIRED FEDEX - NO SIGNATURE REQUIRED EUROPE: USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED FEDEX - DIRECT SIGNATURE REQUIRED UNITED KINGDOM: USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED FEDEX - DIRECT SIGNATURE REQUIRED JAPAN: USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED FEDEX - DIRECT SIGNATURE REQUIRED REST OF WORLD: USPS INTERNATIONAL - DIRECT SIGNATURE REQUIRED FEDEX - DIRECT SIGNATURE REQUIRED

ANS: ANS: YES, COMPLIMENTARY WORLDWIDE SHIPPING AND RETURNS

ANS: Go into the Contact section and complete the form and a customer service agent can assist you with your order.

ANS: ANS: DEPENDING ON THE DELIVERY SERVICE CHOSEN AT CHECKOUT, DELIVERY TIMES WILL VARY. BELOW IS AN OUTLINE OF DELIVERY SERVICES. THESE SHIPPING TIMES SHOULD BE USED ONLY AS AN ESTIMATE, AS THERE MAY BE VARIED CAUSES FOR DELAY, SUCH AS INCLEMENT WEATHER, PACKAGE CONGESTION, ETC. PLEASE NOTE THAT SOME SERVICES MAY NOT BE AVAILABLE IN ALL REGIONS. PROVIDE YOUR SHIPPING ADDRESS AT POINT OF CHECKOUT TO SEE AVAILABLE SHIPPING SERVICES. STANDARD, US & EU ONLY (5-7 BUSINESS DAYS) EXPRESS, MOST OF EU AND USA (2-4 DAYS) EXPRESS, REST OF WORLD (3-7 DAYS)

ANS: ANS: COURIERS BY REGION: AMERICAS: FEDEX & USPS EUROPE: FEDEX & USPS UNITED KINGDOM: FEDEX & USPS JAPAN: FEDEX & USPS REST OF WORLD: FEDEX & USPS COMPLIMENTARY WORLDWIDE SHIPPING AND RETURNS

ANS: ANS: WE HAVE SHIPMENT CENTERS WITHIN THE UNITED STATES, YOUR ORDER WILL BE FULFILLED BASED ON PRODUCT AVAILABILITY AND PROXIMITY TO YOUR PREFERRED SHIPPING ADDRESS.

ANS: ANS: YOU WILL RECEIVE AN EMAIL WITH TRACKING ONCE YOUR ORDER HAS SHIPPED. YOU CAN ALSO FIND SHIPPING OR ORDER STATUS FROM YOUR MY ACCOUNT PAGE. IF YOU HAVE NOT RECEIVED AN EMAIL CONFIRMATION, CONTACT US FOR FURTHER INFORMATION

ANS: ANS: YES. WE CAN SHIP TO P.O. BOXES

ANS: You can click to subscribe to our newsletter at the footer of any page on the website.

ANS: Go to My Account and click Forgot Your Password? An auto-generated email will be sent to your registered email address to create a new password. If you are experiencing further issues or questions, Contact Us.

ANS: Please Log In and visit My Account to change the information.

ANS: sales@koficompany.com